ImakaDesigns FAQs
1. What does Imaka mean?
Imaka in the Igbo language means ‘You are Beautiful’.
2. What sizes do you offer?
We offer a wide range of sizes to ensure every individual feels beautiful. Sizes vary by style, and size charts are included on each product page.
3. Do you offer custom orders?
Yes, we offer limited custom orders based on availability. Please reach out to inquire about current openings.
4. What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items that were not purchased on clearance, within 30 days of delivery. Clearance items qualify for store credit only.
5. How fast is shipping?
We ship most orders within one business day. Delivery times depend on your location and shipping method, with standard U.S. shipping typically arriving in 4–7 business days.
6. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary by destination.
7. How do I care for my ImakaDesigns pieces?
Most of our garments should be hand-washed or machine-washed on a gentle cycle. Specific care instructions are included with each item.
8. What if my size is sold out?
You can sign up for restock alerts on the product page, and we’ll notify you as soon as your size is available.
9. Do you offer discounts or promotions?
We occasionally run special sales and promotions. Follow us on Instagram and Facebook to stay updated!
10. How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number.
11. Can I make changes to my order after purchase?
If your order hasn’t shipped yet, we’ll do our best to make updates. Please contact us as soon as possible.
12. How do I care for my fabric?
Imakadesigns Fabric Care Instructions ✨
To keep your Ankara and cotton pieces looking vibrant and lasting longer, please follow these care tips:
Washing:
Hand wash in cold or lukewarm water with mild detergent.
Avoid harsh chemicals and bleach.
If machine washing, use a gentle cycle in cold water.
Drying:
Air dry in the shade to preserve colors.
Avoid direct sunlight for prolonged periods to prevent fading.
Do not tumble dry on high heat.
Ironing:
Iron on medium heat while the fabric is slightly damp.
Place a thin cloth over the fabric while ironing to protect prints.
Storage:
Store in a cool, dry place away from direct sunlight.
Fold neatly to avoid creases; avoid hanging heavy fabrics for long periods.
Extra Tip:
Wash similar colors together to prevent color transfer.
13. Are your fabrics authentic African prints?
Yes! We use high-quality fabrics, including authentic African prints sourced from trusted suppliers.
14. Is ImakaDesgins Black-owned?
Yes, ImakaDesigns is owned by a Nigerian lady
14. How do I contact customer service?
You can reach us through the Contact page, email, or DM us on Instagram or Facebook for quick assistance.
